Framework
Content
Length
Target
Goal
Methodology
Number of participants
Delivery format
Price
Framework
The adoption of a quality management system is a strategic decision for the organisation, enabling sustainable performance improvement. The international standard NP EN ISO 9001 can be used to: Assess the ability to meet customer requirements and the organisation's own requirements; Gain trust in your suppliers and achieve customer satisfaction and address risks and opportunities.
Content
Quality Management Principles:
- Organisation Concepts
- Customer Focusing
- Leadership
- Commitment
- Improvement
- Evidence
Approaches by processes:
- Process Diagram
- PDCA Cycle
- Risk management
Regulatory requirements:
- Organisation Concept
- Leadership
- Planning
- Support
- Operationalisation
- Performance evaluation
- Improvement
QMS Implementation Strategies:
- Planning
- Documentary support
Length
16 hours
Target
Technicians and Managers of organisations, others for whom the topic is of interest.
Goal
- Interpret the requirements of the normative reference NP EN ISO 9001:2015, identifying a methodology for implementing the Quality Management System.
- Know how to implement the requirements of the quality management system in the Organisation.
Methodology
- Active method
- Theoretical-practical training aimed at resolving real everyday professional situations.
Number of participants
Minimum: 6
Maximum: 10
Delivery format
Online
Price
319€ (+VAT)