{"id":734,"date":"2023-02-22T13:44:17","date_gmt":"2023-02-22T13:44:17","guid":{"rendered":"https:\/\/ecn.pt\/?page_id=734"},"modified":"2024-05-15T10:05:35","modified_gmt":"2024-05-15T10:05:35","slug":"sistemas-de-gestao-da-qualidade","status":"publish","type":"page","link":"https:\/\/ecn.pt\/en\/academia\/cursos\/sistemas-de-gestao-da-qualidade\/","title":{"rendered":"QUALITY MANAGEMENT SYSTEMS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"734\" class=\"elementor elementor-734\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab14f16 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ab14f16\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f277b3f\" data-id=\"f277b3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18ad604 elementor-widget elementor-widget-image\" data-id=\"18ad604\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1.jpg\" class=\"attachment-full size-full wp-image-707\" alt=\"Plano de forma\u00e7\u00e3o\" srcset=\"https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1.jpg 1600w, https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1-300x113.jpg 300w, https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1-1024x384.jpg 1024w, https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1-768x288.jpg 768w, https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1-1536x576.jpg 1536w, https:\/\/ecn.pt\/wp-content\/uploads\/2023\/02\/academy_cursos_img_top_crop-1-600x225.jpg 600w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e88bf elementor-widget elementor-widget-spacer\" data-id=\"64e88bf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-383b380 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"383b380\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2fd600b\" data-id=\"2fd600b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a44a17b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a44a17b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e26fcad\" data-id=\"e26fcad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cd3fbe elementor-widget elementor-widget-text-editor\" data-id=\"6cd3fbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"color: #800000;\">Framework<\/span><br \/><span style=\"color: #800000;\">Content<\/span><br \/><span style=\"color: #800000;\">Length<\/span><br \/><span style=\"color: #800000;\">Target<\/span><br \/><span style=\"color: #800000;\">Goal<\/span><br \/><span style=\"color: #800000;\">Methodology<\/span><br \/><span style=\"color: #800000;\">Number of participants<\/span><br \/><span style=\"color: #800000;\">Delivery format<\/span><br \/><span style=\"color: #800000;\">Price<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6b82f5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b82f5a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d8e41fc\" data-id=\"d8e41fc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11ad810 elementor-widget elementor-widget-button\" data-id=\"11ad810\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"mailto:academy@ecn.pt\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c751143\" data-id=\"c751143\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da04664 elementor-widget elementor-widget-text-editor\" data-id=\"da04664\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: #800000;\">Framework<\/span><\/strong><\/p><p>The adoption of a quality management system is a strategic decision for the organisation, enabling sustainable performance improvement. The international standard NP EN ISO 9001 can be used to: Assess the ability to meet customer requirements and the organisation's own requirements; Gain trust in your suppliers and achieve customer satisfaction and address risks and opportunities.<\/p><p><span style=\"color: #800000;\"><strong>Content<\/strong><\/span><\/p><p><span style=\"color: #800000;\">Quality Management Principles:<\/span><\/p><ul><li>Organisation Concepts<\/li><li>Customer Focusing<\/li><li>Leadership<\/li><li>Commitment<\/li><li>Improvement<\/li><li>Evidence<\/li><\/ul><p><span style=\"color: #800000;\">Approaches by processes:<\/span><\/p><ul><li>Process Diagram<\/li><li>PDCA Cycle<\/li><li>Risk management<\/li><\/ul><p><span style=\"color: #800000;\">Regulatory requirements:<\/span><\/p><ul><li>Organisation Concept<\/li><li>Leadership<\/li><li>Planning<\/li><li>Support<\/li><li>Operationalisation<\/li><li>Performance evaluation<\/li><li>Improvement<\/li><\/ul><p><span style=\"color: #800000;\">QMS Implementation Strategies:<\/span><\/p><ul><li>Planning<\/li><li>Documentary support<\/li><\/ul><p><strong><span style=\"color: #800000;\">Length<\/span><\/strong><\/p><p>16 hours<\/p><p><span style=\"color: #800000;\"><strong>Target<\/strong><\/span><\/p><p>Technicians and Managers of organisations, others for whom the topic is of interest.<\/p><p><span style=\"color: #800000;\"><strong>Goal<\/strong><\/span><\/p><ul><li>Interpret the requirements of the normative reference NP EN ISO 9001:2015, identifying a methodology for implementing the Quality Management System.<\/li><li>Know how to implement the requirements of the quality management system in the Organisation.<\/li><\/ul><p><span style=\"color: #800000;\"><strong>Methodology<\/strong><\/span><\/p><ul><li>Active method<\/li><li>Theoretical-practical training aimed at resolving real everyday professional situations.<\/li><\/ul><p><strong><span style=\"color: #800000;\">Number of participants<\/span><\/strong><\/p><p>Minimum: 6<br \/>Maximum: 10<\/p><p><span style=\"color: #800000;\"><strong>Delivery format<\/strong><\/span><\/p><p>Online<\/p><p><strong><span style=\"color: #800000;\">Price<\/span><\/strong><\/p><p>319\u20ac (+VAT)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>EnquadramentoConte\u00fadoDura\u00e7\u00e3o totalDestinat\u00e1riosObjetivoMetodologiaN\u00famero de participantesModo de entregaPre\u00e7o Fale connosco Enquadramento A ado\u00e7\u00e3o de um sistema de gest\u00e3o da qualidade \u00e9 uma decis\u00e3o estrat\u00e9gica para a organiza\u00e7\u00e3o possibilitando a melhoria do desempenho de forma sustent\u00e1vel. A norma internacional NP EN ISO 9001 pode ser utilizada para: Avaliar a aptid\u00e3o para ir ao encontro dos requisitos do cliente, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":623,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-734","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/pages\/734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/comments?post=734"}],"version-history":[{"count":9,"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/pages\/734\/revisions"}],"predecessor-version":[{"id":1339,"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/pages\/734\/revisions\/1339"}],"up":[{"embeddable":true,"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/pages\/623"}],"wp:attachment":[{"href":"https:\/\/ecn.pt\/en\/wp-json\/wp\/v2\/media?parent=734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}